Explore our range of Japan adventures
Intrepid is committed to making travel widely accessible, regardless of ability or disability. That’s why we do our best to help as many people see the world as possible, regardless of any physical or mental limitations they might have. We’re always happy to talk to travellers with disabilities and see if we can help guide them towards the most suitable itinerary for their needs and, where possible, make reasonable adjustments to our itineraries.
The needs of travellers with mobility issues, including wheelchair users, are considered in the infrastructure in major cities. Train stations have lifts (elevators), wide turnstiles and (for the most part) raised platforms so that wheelchair users can glide onto the train without being assisted.
Sidewalks in Japanese cities are sometimes sloped towards the road, which can make travelling a straight line difficult for wheelchair users or people with vision impairment.
It is common practice in Japan to remove shoes when entering a home. Wheelchair users should carry something to wipe down their wheels in respect of this custom. Apply the same logic for other mobility aids such as canes.
Ryokans and other traditional accommodation can be difficult to navigate for people with limited mobility, but accessible hotel options are plentiful in the major cities.
Travellers with vision impairment may find the tactile yellow strips that guide the way to various places in train stations helpful, though please note that there is no barrier between the train tracks and platforms.
If you have a battery-operated hearing aid, it’s a good idea to bring extra batteries or familiarise yourself with the Japanese equivalent of the batteries it takes.
If you do live with a visual, hearing or other impairment, let your booking agent or group leader know early on so they’re aware and suitable arrangements can be made. As a general rule, knowing some common words in the local language, carrying a written itinerary with you and taking to the streets in a group, rather than solo, can help make your travel experience the best it can be.
Learn more about Accessible Travel with Intrepid
